CAC (Customer Acquisition Cost) is a metric used by businesses to measure how much it costs to acquire a new customer. It helps businesses assess the effectiveness of their marketing and sales strategies.
The formula for calculating CAC is:
CAC = Total Cost / Total Customers Acquired
CAC helps businesses understand the cost of acquiring new customers, which directly affects profitability. If CAC is too high, the business may be spending too much to grow its customer base, reducing overall margins.
Understanding and optimizing CAC is key to building a sustainable, profitable business.