Glossary of Digital Marketing Metrics

Discover the 100 most important digital marketing metrics to optimize your strategies and measure performance.

Traffic Metrics

  • Unique Users: Number of different people who visit your site.
  • Total Visits: Total number of visits, regardless of whether they are new or returning.
  • Page Views: Total pages viewed during a specific period.
  • Pages per Visit: Average pages viewed per visit.
  • Time on Site: Average duration of a visit.
  • Bounce Rate: Percentage of visitors who leave the site after viewing only one page.
  • Exit Rate: Percentage of people who leave the site from a specific page.
  • Organic Traffic: Number of visitors coming through search engines without paid ads.
  • Direct Traffic: Visitors who arrive by typing the site URL directly.
  • Referral Traffic: Visitors coming from other websites.

Conversion Metrics

  • Conversion Rate: Percentage of visitors who complete a desired action.
  • Cost per Conversion (CPC): Cost associated with each conversion.
  • Cart Abandonment Rate: Percentage of users who add products to the cart but do not complete the purchase.
  • Customer Lifetime Value (CLV): Total expected value of a customer over their entire relationship with the company.
  • Retention Rate: Percentage of customers who continue purchasing over a specific period.
  • Churn Rate: Percentage of customers who stop buying or using the service.
  • Marketing ROI: Return on investment from marketing campaigns.
  • Lead to Customer Rate: Percentage of leads that convert into customers.
  • Cost per Lead (CPL): Cost associated with acquiring each lead.
  • Customer Acquisition Cost (CAC): Total cost to acquire a new customer.

SEO Metrics

  • Average Position in SERP: Average position of your pages in search results.
  • Total Backlinks: Number of inbound links to your site.
  • Referring Domains: Number of unique domains linking to your site.
  • Domain Authority (DA): Metric predicting your site's ability to rank in search engines.
  • Organic CTR: Percentage of clicks on organic results.
  • Ranked Keywords: Number of keywords for which your site is ranked.
  • Search Impressions: Number of times your pages appear in search results.
  • Click-Through Rate in SERP (CTR): Percentage of impressions that result in clicks.
  • Indexed Pages: Number of your site's pages indexed by search engines.
  • Page Load Speed: Time it takes for a page to fully load.

Social Media Metrics

  • Total Followers: Total number of followers on a platform.
  • Reach: Number of unique people who have seen your content.
  • Impressions: Number of times your content is shown.
  • Engagement Rate: Percentage of people who interact with your content.
  • Link Clicks: Number of clicks on shared links.
  • Shares/Retweets: Number of times your content is shared.
  • Comments: Number of comments on your posts.
  • Likes/Reactions: Number of likes or reactions on your posts.
  • Follower Growth Rate: Change in the number of followers over a specific period.
  • Response Rate: Speed and frequency with which you respond to comments and messages.

Email Marketing Metrics

  • Open Rate: Percentage of emails opened.
  • Click-Through Rate (CTR): Percentage of clicks on links within the email.
  • Conversion Rate: Percentage of conversions from an email campaign.
  • Email Bounce Rate: Percentage of emails that could not be delivered.
  • Unsubscribe Rate: Percentage of users who unsubscribe from the mailing list.
  • Number of Subscribers: Total number of subscribers on the mailing list.
  • Delivered Emails: Total number of emails that reached inboxes.
  • Forward Rate: Percentage of recipients who forward the email.
  • List Growth Rate: Growth rate of the mailing list.
  • Spam Complaint Rate: Percentage of recipients marking the email as spam.